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Manually add email account to Outlook 2016 (Windows)

Learn how to manually configure your Workspace Email account settings in Outlook 2016 (Windows), in case the account detection tool fails. (Set up your email using an auto discovery tool.)

  1. On the Pop and IMAP Account Settings screen, confirm or update settings details:
    Field What to enter...
    Password Workspace Email address password
    Username Workspace Email address
    Type Select IMAP
    Incoming server Enter imap.secureserver.net
    Outgoing server Enter smtpout.secureserver.net
  2. Click More Settings.
    Click more settings
  3. Click Outgoing Server.
  4. Select My outgoing server (SMTP) requires authentication.
    Select authentication option
  5. Click Advanced.
    Click advanced
  6. Under Server Port Numbers enter the Incoming Server (IMAP) and Outgoing Server (SMTP) server settings:
    Field What to enter... Encryption Type
    Incoming Server (IMAP) 993 SSL
    Outgoing Server (SMTP) 465 SSL

  7. Click OK.
    Click ok to enter server and port info
  8. Click Next to complete email set up. The next page should show green checkmarks as the configuration process completes.
  9. To see if your email is set up properly, send yourself a test email message from your webmail. When you receive it, reply from Outlook to test your outgoing server settings.

    Note: If Outlook 2016 still cannot verify your account information, please contact customer support.

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