GoDaddy 제공 Office 365 도움말

SkyKick Outlook Assistant Overview and Requirements

If you have started a migration, or are looking to see if it is the right service for you, you may have been told about the Outlook Setup Assistant (also known as the SkyKick Outlook Assistant or SKOA).

What is SKOA?

SKOA is a lightweight client app that provides a more comprehensive migration experience. It automatically sets up Outlook to use Office 365 and will move local data. This means things like:

  1. POP email data
  2. Contacts/Calendars/Tasks
  3. Signatures
  4. Autocomplete cache

Is SKOA required for my migration?

SKOA is not required to complete the migration. It serves as an aid to expand the experience, but if it is not possible to use, we will still be able to migrate the data you have on the mail server. However, we do encourage using it if possible.

System Requirements

  • Windows 7, 8, and 10
    • Apple/Linux devices are unsupported
  • Office 365 supported versions of Outlook on Windows (no thin clients)
    • Outlook 2010 - 14.0.7164.5002 Service Pack 2 and the December 8, 2015 update or higher
    • Outlook 2013 - 15.0.4779.1002 Service Pack 1 and the December 8, 2015 update or higher
    • Outlook 2016 - Subscription: 16.0.6568.20xx or MSI: 16.0.4312.1001 or higher
  • .Net Framework 4.0
  • Local Administrator rights to download and install the Outlook Assistant.

Unsupported Scenarios

  • Multiple users on a single PST - SKOA only works for a single user
  • Multifactor Authentication (MFA) on the destination Office 365 tenant
  • Running two versions of Outlook side-by-side
  • Upgrading Outlook after the Outlook Assistant has been installed
  • Terminal Servers/Services (e.g. VDI, RDP, Citrix, etc.)
  • Some third-party applications that customize the MAPI properties of Outlook items or add additional, proprietary properties (e.g. MDaemon)
  • Mobile Devices (e.g. Android, iOS, etc.)
  • Outlook 2003 and 2007. Office 365 does not support Outlook 2003 and 2007. When migrating from these versions of Outlook, the Outlook Assistant provides desktop readiness checks. In the final email, users are given a link to access Office 365 email through Outlook Web Access (OWA). If Outlook 2003 or 2007 is upgraded, the Outlook Assistant will automatically configure the upgraded Outlook to work with Office 365.
  • Macs and Outlook for Macs. In the final end user email, Mac users are provided with instructions to setup Outlook, and access Outlook Web Access (OWA).
  • In some cases, we may not be able to move your local data using SKOA due to corrupt profiles or local system settings. In these instances, you will need to use a PST backup to recover local data. Please see Outlook: Creating a backup file for more information.

More info


이 글이 도움되었나요?
피드백을 보내주셔서 감사합니다. 고객 서비스 담당자에게 문의하시려면 지원 전화 번호 또는 위의 채팅 옵션을 이용하시기 바랍니다.
도와드릴 수 있어 기쁩니다! 더 도와 드릴 것이 있나요?
그것 유감스럽습니다. 혼동이 되었던 사항 또는 솔루션이 고객님의 문제를 해결하지 못했던 원인을 알려주세요.